cheapbag214s
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Joined: 27 Jun 2013
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Posted: Thu 20:42, 25 Jul 2013 Post subject: such as telephone banking |
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Use Voice Recognition Software to Reduce Fraud Everyone has experienced some kind of theft in their lives, whether it is having their pocket picked, house broken into,[link widoczny dla zalogowanych], their bank accounts hacked, or identity theft. Fraudsters are very clever at what they do and any organization that has a large client base has to guarantee they have taken extra security measures to safeguard that their customers' personal records remain secure. Traditionally, anyone using audio services, such as telephone banking, to access accounts and financial details has been required to enter their account numbers, and a secret pin code. However,[link widoczny dla zalogowanych], there is now a much more effective method organisations can implement to protect their customers' personal information, voice-enabled caller identification and verification solutions can authenticate callers, providing protecting to both the customer and organisation. Voice recognition systems remove the need for call agents to ask the caller questions to confirm their identity, and additionally
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